Indane Lp Gas — Non receipt of gas cylinder

Address: Kolkata, West Bengal

My consumer no is cx...651, agency chirantani gas agency, bangur avenue, kolkata.We booked on 14th of september and till date (23) we have not received .Mean while we received one sms stating that booking is cancelled .
May i know for what reason they have got authority to cancell the same?
When iocl will be so kind to resolve this kind of issues.!!!
My contact no is -[protected]
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    Indane Lp Gas
    Kolkata, West Bengal
    West Bengal
    India
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