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[Resolved]  India Gift Mall (Online Shopping) — Non delivery of Rakhi to Australia

Address:New Delhi, Delhi

I have order online Rakhi to Australia from India Gift Mall site on 22nd Aug. Rakshabandhan date was 29th Aug'15 and my Rakhi was not delivered till 29th Aug even after several followup with DHL and india gift mall team.

Concern- when India gift mall knows that Rakhi is on 29th Aug, they should make sure that their all orders related to Rakshabandhan shold get delivered to every destination by 29th without any fail. why it was not delivered by 29th. just due to their neglegancy my Rakhi was not delivered to my brother on Rakshabandhan. do they realy know the emotional value behind Rakhi ? i am emotionally hurt just because of this neglegancy by India Gift Mall. i did ever biggest mistake in my life to choose "india gift mall" for online Rakhi delivery.

India gift mall is cheating with their customers. they have nothing to do with customer's emotions, they are not bother about what is customer satisfaction ?

on taking followup with DHL they said that they have forwarded my shipment order to their 3rd party and cannot take followup.

Order number- 23227
Tracking number- [protected]

Rgds
Iqbal Kaur
[protected]
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Aug 7, 2021
Complaint marked as Resolved 
India Gifts Mall customer support has been notified about the posted complaint.
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3 Comments

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Comments

India gifts mall is not a genuine site. They never respond to customers. I tried contacting them lot of times. I had problem placing the order.Nothings work, they have just made the home screen attracting..rather get it working.

Visiting their site was a waste of time.
Reply
My order 28258 plased for Australia 27.7.2017 please provid status thank you
Reply
Dear Customer,

Greetings

We understand that we do not have any complaints pending with us.
Still you feel that your complaint is not resolved than kindly email us at [protected]@india-gifts-mall.com with order nos, so that your complaint is settled.

With best regards

Team - India Gifts mall
Reply

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    Harshit National Marketing Co, 148/132, Swami Vivekanand Marg,, Allahabad, Uttar Pradesh, India - 211003
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