[Resolved]  India Gifts Mall — did not get the book i have ordered and not having any inform...

Address:Kottayam, Kerala, 686 013

Dear mr. Arun,

On janury 06, 2018, you confirmed and sent me a reply mail that you received rs. 295/-

But, yet you did not send me the book i have ordered.

Please send me the book or refund the amount.

I sent this money for the book written by: arun shourie.

Book name is : harvesting our souls.

See the copy of the mail you sent me on 06th jan., 2018.

Dear customer,

We received your payment. We will update the details soon:-

[protected] [protected] order [protected]:27:08.28 inr 295.00 shipped refund
Billing details billing details shipping details shipping details risk mitigation risk status
Send mail | print order

Customer: kulathupuzha shibu

Kulathupuzha shibu t. George
| [protected]@yahoo.com |
[protected]

Address: ag church, nattakom post, kottayam - 13, kerala, india, kottayam, kerala, 686 013, india kottayam - 686 013, kerala, india.

Customer ip: 117.206.38.29
Pay mode: debit card-state bank of india
Bank ref #: 707783
Bank message: success
Instructions:
Shipped time: [protected]:11:31.997
Sub account id: n/a
Card bin: domestic
Card #: 459200 xxxxxx 0824
Settlement date: n/a

Thanks & regards
India gifts mall

Website : www.indiagiftsmall.com
Email : india. [protected]@gmail.com, [protected]@india-gifts-mall.com
Mb : [protected] (9 am - 8 pm)
This is the reply you sent me on 06th jan., 2018.

It is 30th january, yet you did not do anything.

So, tell me what i have to do?

If you are not sending me the book, i have ordered, you please refund me rs. 295 as soon as to my bank account.

Thanks,

Sincerely yours,

Sd/-

Pr. Shibu t. George, m. A., b. D., m. Th., b. L. I. S.,

(Kulathupuzha shibu)

Assembly of god church,

Nattakom p. O.,

Kottayam dt.,

Keralam - 686 013

India.

Cell: (+[protected],
(Or) (+[protected].
Land phone : (+[protected].
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Mar 3, 2018
Complaint marked as Resolved 
India Gifts Mall customer support has been notified about the posted complaint.
Verified Support
Jan 31, 2018
India Gifts Mall Customer Care's response
Dear Customer,

We have refunded your order, sending the details. Kindly check your bank account which you used at the time of placing order.
In case still you fill that your money is not refunded then do contact us.
Dear KULATHUPUZHA SHIBU KULATHUPUZHA SHIBU T. GEORGE,

The refund for your order from https://www.india-gifts-mall.com has been initiated.

This refund request has been forwarded to the concerned bank for processing. The amount will be credited back to your account in accordance with bank's procedures.

For your convenience, we have included details of your order below. If you have a question about your order status, you can contact the seller directly by e-mail at: india.[protected]@gmail.com

Order # CCAvenue Reference # Order Date

[protected] [protected] [protected]:27:08.28

Billing Details

Customer: KULATHUPUZHA SHIBU KULATHUPUZHA SHIBU T. GEORGE | [protected]@yahoo.com |[protected]
Address: AG CHURCH, NATTAKOM POST, KOTTAYAM - 13, KERALA, INDIA, KOTTAYAM, KERALA, 686 013, India, KOTTAYAM 686 013, KERALA. India
Customer IP: 117.206.38.29
Pay Mode: Debit Card
Bank Ref #: 707783

Gross Amount: INR 295.00
Discount: INR -0.00
Order Amount: INR 295.00

Net Payable: INR 295.00

Shipping Details

Contact Person: KULATHUPUZHA SHIBU KULATHUPUZHA SHIBU T. GEORGE |[protected]
Address: AG CHURCH, NATTAKOM POST, KOTTAYAM - 13, KERALA, INDIA, KOTTAYAM, KERALA, 686 013, India, KOTTAYAM 686 013, KERALA. India

Refunds

Issue Date Completion Date Bank Ref. # Refund Amount
[protected]:05:31 - - INR 295.00
Total Amount Refunded INR 295.00
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