India Gifts Mall — Item cancelled and refunded without stating reason

I ordered a deck from IGM and they refunded me the next day of placing the order, without stating any reason, I tried contacting them via Facebook, Whatsapp, mail but to no avail. I wish to know why it happened and if possible I need to order it once again
Was this information helpful?
No (0)
Yes (0)
India Gifts Mall customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer
Greetings

Normally ordered are cancelled in there is and incomplete address contact no or stock is not available.
We have already refunded your order...
File is closed.
Hope you will understand and will cooperate with us.
swetha36's [Complaint's author] reply, Aug 17, 2021
Is the deck available, one copy is enough, please do let me know. Thank you

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    India Gifts Mall
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    80%
    Complaints
    23
    Pending
    2
    Resolved
    18
    India Gifts Mall Phone
    +91 96 4867 8094
    India Gifts Mall Address
    Harshit National Marketing Co, 148/132, Swami Vivekanand Marg,, Allahabad, Uttar Pradesh, India - 211003
    View all India Gifts Mall contact information