India Mags — Delay in Refund

Address:

Ascension Designs, Jaipur (Raj.)

We have ordered 3 Magazines ( annual subscription ). Magazines didn't get deliver, Status is completely blank. We tried to contact their team but they are so unprofessional they have no idea about the status of their products. We've applied for the refund process in March 2021 according to their policies shared all related docs as they required. it's mid October today we haven't received our refund yet. We've sent them dozens of Mails on revert they always gives ask for one week time and nothing happened yet. Their customer care service is doing the same and proved their service as completely helpless. We need a proper action regards our complain.
Order ID is #50062269.
Order date - Feb 05, 2021
Name - Achintya Rajimwale