[Resolved]  India Rush — torn at 2 places of d saree delivered just now at d7 allauddin khan bithi, durgapur west bengal 713216

I Rupa Chatterjee bought a saree from your website at a cost of RS 1743, which has defects at 2 places. Plz exchange it with a fresh one or return my money.The messenger delivered this one told me to Lodge d complaint to get it .The saree has defects in several places but at two places d defects are large.So I want to exchange this saree as soon as possible or to get my money back.Plz do d needful.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Sep 24, 2017
Complaint marked as Resolved 
IndiaRush / Arnit Retail customer support has been notified about the posted complaint.
Aug 03, 2017
Updated by Rupa Chakrabarti
Want to exchange d saree which was delivered to me few minutes back as it has some defects or want to get back my money Rs1743 which I paid.

Aug 13, 2017
Sharad Das's response
The saree sent is tore and poor in quality, it will tear completely if pulled a bit.The plastic within which it is packaged also seems to have cut by some sharp object and the saree is also tore in the same place where the plastic is cut and the design of the cut in the saree and plastic is same
Verified Support
Aug 21, 2017
IndiaRush / Arnit Retail Customer Care's response
Dear Rupa,

Thank you for writing IndiaRush!

We apologize for the inconvenience caused to you.
At IndiaRush.com we try to give best services to our customers,

We apologize but we are not able to find any order through your email address, we request you to share either your order number or your registered email.

Regards,
Sarvesh
Customer Support|| IndiaRush
Complaint comments 

Comments

The saree sent is tore and poor in quality it will tear completely if pulled a bit.The plastic within which it is packaged also seems to have cut by some sharp object and the saree is also tore in the same place where the plastic is cut and also in the same design
I want to cancel my order...
There is no option of cancilation...
Please cancel my order or replace it with other item

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiaRush / Arnit Retail
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    75%
    Complaints
    374
    Pending
    49
    Resolved
    266
    IndiaRush / Arnit Retail Phone
    +91 11 4083 4083 [Customer Care]
    IndiaRush / Arnit Retail Address
    630, 1st Floor, Lane No 3, 1st Building, Westend Marg, Saidulajab, New Delhi, Delhi, India - 110030
    View all IndiaRush / Arnit Retail contact information