India Today / Bagittoday — India Today weekly not received in time

Subscribed for India Today weekly for one year during the month of Sept, 2021 (No. [protected]). Initially, three magazine issues (dated 18/10/21, 25/10/21 & 1/11/21) received together on 31/10/21 in separate torn covers. Thereafter, no further issues received. Today, on 20/11/21, received magazine dated 22/11/21, that also in a completely torn cover. In this regard, my following grievances may be resolved.
1. Timely and regular despatch of all subscribed magazines.
2. Ensure that magazines are packed in good quality covers without giving scope for loss/damage during transit.