India Today Group — non receipt of the magazine

Address:

Amritsar, Punjab

This is with reference to my Cosmopolitan Magazine subscription reference no. COS1613490 which was activated with effect June, 2013 and is supposed to be valid till May 2015, which has now been extended till Sept, 2015.The magazine is NEVER DELIVERED ON TIME and half of the time not even delivered. In fact it is my duty to call them every month and remind the customer care executive to send me the magazine. From the customer care end I have received numerous promises but none of the promises have been resolved and none of the executives takes the matter seriously. A HIGHLY UNPROFESSIONAL BEHAVIOUR. I would be obliged when some senior manager would look into the matter and I would start receiving the magazines on time.