The representative named- panchumarthi Praveen EMP code- PR 244 contacted me as I applied for the personal loan, asked me to pay the insurance amount and the first installment which I did however then asked me to pay another 19500 in the name of TDS which gave me a suspect and I asked my bank.
Post which i asked the agent to provide me the documents proving the TDS amount validation which the rep failed to do.
Post which he is asking as to how much I can pay as if the tds was not fiex. now neither my loan amount got credited nor my INR 13368 was returned which is against RBI rules.
For a company like you should provide proper details to their customers before hand. I have all the proofs with me which proves that I was not informed about anything apart from the insurance ammount.
This happened on Sep 8th 2021 and I am requesting a full amount refund of 13368 plus 5000 as a compensation for the distress this has caused. Was this information helpful? | 
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