[Resolved] IndiaBulls — Dhani Wallet to Bank NEFT Transaction is taking more than 5 days with 2.5% commission

sudharshan25

from Chennai, Tamil Nadu

Jul 13, 2021

Address:

New Delhi

My Dhani Mobile No: [protected]

I have transferred Rs.801 on 8th July, 2021 (Thursday) at 12.56 PM. It's been more than 5 days, but this amount is not credited to my bank account. I have attached a screenshot for the same. I want to know the status of this transaction and when this will be credited to my account?

You have charged a 2.5% hefty commission (highest in the industry) for this transaction and still it is taking ages for you to transfer this money, where a normal wallet-to-bank transaction even with 1% commission happen within a single day. Also, if it is NEFT it should not have taken more than 4 hours for you. What exactly is happening here?

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Aug 29, 2021

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2021

IndiaBulls Customer Care's response Dear Sudharshan,

Apologies for the issues faced by you. Request you to provide us with your contact number, so that we can connect with you regarding your concern.

Regards,
Team Dhani