IndiaBulls — extraordinary delay in home loan payment: application number : 1042231

Address:Rohtak, Haryana, 124001

I had applied for home loan through m/s indiabulls (Rohtak city) on august 2018, application number :1042231.
The first intimation of home loan application was received by 7th september 2018.

By 8th october 2018, all the documents from my side was submitted and i was assured no document was pending from my side.

However, i was informed builder is yet to get any amount due to the ongoing software upgrading at indiabulls. Additionally i was not informed the tentative date when the payment can be released.

Due to this delay, the builder is sending me warning to impose fine @ 24%.
Surprisingly i was approached by m/s indiabulls through the tie up between the builder (M/s suncity projects private ltd.) & m/s indiabulls.

It is difficult to believe, such a big organization like indiabulls, has completely stopped business due to software upgrade, has no schedule & has no backup plan for releasing the amount.
Even after raising official complaint (Sr=[protected] i am yet to receive any positive communication from indiabull's side.
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Dear Ayan,

We are sorry you feel this way. Please be assured that our team is working on your concern and will reach out to you shortly.
Ayan.Bhattacharyya1983's [Complaint's author] reply, Dec 31, 2018
Yet to get any target date of payment from Indiabulls.
IndiaBulls Customer Care's response, Dec 31, 2018
Verified Support
Dear Ayan,

Sorry for the inconvenience caused. We would like to inform you that our team is working on your concern and will get in touch with you at the earliest.
Dear Ayan,

We understand that our team got in touch with you and shared all the requisite information. Feel free to get in touch with us in case further assistance is required.
No one has provided me any of the information requested. After many months of inactivity, I was forced to withdraw loan application.
However I will still look for solid answer from Indiabulls side. I demand refund of the processing fee.

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