IndiaBulls — fraud transactions from my demat account

Address:

Opposite Referral Hospital, Rishabhdeo, Udaipur, Rajasthan, 313802

There have been fraudulent trading from my indiabulls account without my authorization.

My indiabulls trading account number - 554731

My account was inactive from sometime and an indiabulls employee (Someone named john) contacted me for account reactivation and the person asked me to share otp of my account to reactivate the account. However, the rm contacted me again for another otp telling that the first otp didn't work. Please note that the person is indiabulls employee.

Soon, i came to know that there has been some trading from my account without my knowledge or authorization and the password of my account was reset.

I tried contacting the indiabulls help section immediately and reported the issue. However, the manager, mr. Nk ananth kumar told us they will clear the dues, but always stated that there are some issue with the system. I have lost ~60k rupees due to this fraud and have not got any help from the indiabulls team so far.