[Resolved]  IndiaBulls — Not getting correct NOC

I used dhani one freedom card and paid all the dues and disabled the card but they did not send report to Experian credit buro to update this and, it is still showing overdue in report for two transaction made on Sep 14, 2021 for 5000 showing due 867 and another transaction made on
Oct 4, 2021, for 10000, showing due 8752 in cibil report.
I need to transfer my home loan to ICICI
But Dhani team is not providing NOC for those overdue loans which was already paid long time back.
They are sending other NOC transactions done on DHANI one freedom card. which are actually not required.
I have been sending emails them for last 1 month and called them 100 of times
Loan numbers are not available anywhere in dhani system as these are not PLs. My home loan transfer is sanctioned in ICICI already and due to Dhani issue unnecessarily paying high home loan emi to my previous bank.
Dhani has very bad system they does not have internal communication between team, no one knows what other has done in any customer's ongoing concern.
Complain ID: 51207935 is not resolved but closed stating that they are happy that issue resolved.
I am fed up with their system. After every call I Think I should have gone for suicide but not should have gone for DHANI. I am very disappointed now.
Help if you can, ask them to provide correct NOC. Attached screen shot of cibil.