[Resolved]  IndiaBulls — Personal Loan Complaint Against IndiaBulls - Dhani

Address:M-62 & 63, First Floor, Connaught Place, New Delhi – 110001, Corporate office at 448-451, Udyog Vihar- V, Gurgaon, Haryana.

Good Afternoon Team
My name is Amit Kumar Chawla and I put up in Delhi - Pitam Pura. I would like to update you that I took personal loan from IndiaBulls - Dhani App worth Rs Rs. 40, 000/- (Forty Thousand Rupees And Zero Paise Only)

IMPS[protected]INDIABULLS CONSUMER-HDFC-XXXXXXXXXXX8201-REMARKS03092019T15:49:32 [protected] 03/09/19 (Rs 37660).

Every month I paid my EMIs on time during Moratorium Period i requested their loan team to stop my EMIs for 6 month I would like to avail moratorium facility as I am not doing any Job they said Okay we will put your account on hold for next months. From 7th month onwards again my EMI started.

So many times I called their team to know the status of my loan how many EMIs are pending so that I can clear the same in one shot but no positive reply from their end. From last 10-15 days I am receiving one message from Dhani Team that you're failed to pay your EMIs one advocate is appointed and you boucnced your EMIs during moratarium but and their team already conveyed me the same that your EMIs stopped for 6 months. 3 days back I again called on their customer care number that why I am receiving legal notice message they're saying you bounced your EMIs and our team mate didn't stop your EMIs during lockdown.

I would like to request you to please look into the matter because I have already paid my all EMIs why I am receiving this message.
My necessary details are given below please take a look.

Name - Amit Kumar Chawla
Address - 1625, Rani Bagh Delhi - 110034
Mobile No. - [protected]
Legal Notice Link - https://utility.dhanipay.in/apps/publish/827941bd/
Company Name - IndiaBulls Dhani Loan
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Dec 15, 2021
Complaint marked as Resolved 
IndiaBulls customer support has been notified about the posted complaint.
Verified Support
Nov 14, 2021
IndiaBulls Customer Care's response
Dear Amit,

We would like to inform you that we have shared the resolution to your Email ID. Do let us know for any assistance required in future.

Neha, Team Dhani.
Feb 10, 2022
Updated by Amit Chawla88
Hi Team
I am still getting messages and calls from your collection team that your pending amount is 21, 968. I would like to request you to please arrange one call or close my account in One Go.

I am ready to pay my all 4 Pending EMIs in single shot please provide me solution so that I can close this on priority basis.

Verified Support
Feb 11, 2022
IndiaBulls Customer Care's response
Dear Amit,

We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.

Neha, Team Dhani
Feb 15, 2022
Updated by Amit Chawla88
Hi Morning Team
Just wanted to know is this number from your collection team because he is forcing me to clear payment via Paytm or GPay
Kindly check and let me know[protected]Mohit Dabas)

Also share closure link at my registered mobilee number or mail id i.e. akc.decent.[protected]@gmail.com

Regards
Amit
Verified Support
Feb 20, 2022
IndiaBulls Customer Care's response
Dear Amit,

Our team tried to contact you but could't get through. We request you to provide an alternate number One of our representatives will contact you shortly in this regards.

Jatin, Team Dhani
Feb 20, 2022
Updated by Amit Chawla88
Hi Team
Will you please reply or arrange call from your backend team i want to close this chapter asap.

Regards
Amit
Verified Support
Feb 21, 2022
IndiaBulls Customer Care's response
Dear Amit,

We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.

Neha, Team Dhani
Feb 22, 2022
Updated by Amit Chawla88
Morning Team
Hope you're doing well!
Thanks for your prompt revert as per my calculation my EMI amount is 6379/- and I am very much ready to pay but you have sent me 20, 142.89 Rs link I would like to request you to please share revised URL so that I can close the same by today only.

Regards
Amit Chawla

Verified Support
Feb 22, 2022
IndiaBulls Customer Care's response
Dear Amit,

As per our telephonic conversation we are looking into your concern on priority and will get back to you with an update shortly. Appreciate your patience.

Neha, Team Dhani
Feb 22, 2022
Updated by Amit Chawla88
Hi Neha
Thanks for your help I have cleared whole payment had words with Mr. Mohit & Neeraj from Patel Nagar Branch.

Kindly issue me NOC so that we can close this chapter and start fresh start.

Regards
Amit Chawla

Verified Support
Feb 23, 2022
IndiaBulls Customer Care's response
Dear Amit,

As per our telephonic conversation we are looking into your concern on priority and will get back to you with an update shortly. Appreciate your patience.

Neha, Team Dhani
Verified Support
Mar 10, 2022
IndiaBulls Customer Care's response
Dear Amit,

We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.

Neha, Team Dhani
Aug 24, 2022
Updated by Amit Chawla88
Hi Team
As per Previous messages I have cleared my everything related to my personal loan and Yesterday night my money is deducted from my Saving Bank - HDFC. Attached Bank Statement may be it was by mistake. I would like to request you to kindly refund my money from last one hour i am trying to get in touch with your backend team but not able to connect that's why i put my request/complaint here.

Amount Deducted - 4442/-
Bank Name - HDFC Bank
Name - Amit Kumar Chawla
Address - 1625, Rani Bagh Delhi - 110034
Mobile No. - [protected]

Kindly look into the matter and refund my amount on priority basis.
Regards
Amit Chawla

Aug 26, 2022
Updated by Amit Chawla88
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Complaint comments 

Comments

Dear Amit,

Hi, your remarks have been noted and shared with the concerned team. Request for your patience in the interim.

Neha, Team Dhani.

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