IndiaBulls — Regarding NOC and TOTAL CLOSURE of Dhani ONE FREEDOM CARD ACCOUNT

My name is Vaibhav Mishra I was using DHANI ONE FREEDOM CARD SERVICE by [protected] no...I have called customer care and also emailed to your customer support email id regarding Closure of my DHANI ACCOUNT(after making all the due payments) cross checked my calling customer care again they said it's closed but is still showing in my CIBIL SCORE AND IS HURTING IT VERY BADLY. I am attaching screenshot of my DHANI loan account with this complain kindly solve my issue because it's very old issue it's almost August now I think it takes 90 days to settle but that surely not the case because it's still showing in my CIBIL REPORT.
KINDLY CLOSE THIS ACCOUNT ASAP AND EMAIL ME NOC AT [protected]@gmail.com
My contact no. [protected] ( incase of any query ) you can reach here.
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IndiaBulls customer support has been notified about the posted complaint.
Verified Support
Jul 23, 2022
IndiaBulls Customer Care's response
Dear Vaibhav Mishra,
Our team tried to contact you but could't get through. We request you to provide an alternate number via DM m.me/dhaniapp One of our representatives will contact you shortly in this regards.
Neha, Team Dhani
Jul 28, 2022
Updated by copvaibhav
You can call me today till 7pm and tomorrow after 1pm till 7pm.
Same will be applicable day after tomorrow.
Reach me out on [protected]
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