IndiaBulls — Subscription Cost

Hi,
My Loan Account Number:CL16635000

I used this card once on 13/06/2020

I had no calls or anything from their end, all my dues were well cleared.
After a year two guys showed up at my place asking for RS 6029 as some unpaid amount against my dhani card
Did dhani not notice i have not paid the due a month after my subscription was over
They waited for one long year and got back to me(fooling consumers to make money)
If i was to be informed within a month i would have closed it then and there itself.
After numerous calls from me asking to waive off the thing they did not agree and I forcefully had to pay RS6029

I made the payment on 5th of May 2022, i have attached screenshots of the same down below.
Even after doing the payment money wasn’t credited in my account. At first i was told i will be getting it reversed to my source account in 7-10 days. Today is the 28th i have got a mail from them saying there is no payment made from my side.Also now when i check my dues have changed from Rs6029 to Rs6618.What am I supposed to do my emails are unanswered, customer care doesn’t provide a proper solution. I am being robbed and there is nothing i can do about it. My payment rather my hard earned Rs6029 has been robbed from me and still my app shows my dues is Rs6618

Attaching all my conversations as well as payment screenshot here

I request you to please look into the matter ASAP and help me with a solution.

I am asked to pay for something i didnt even use.