IndiaBulls — Wrongly showing late payment details in my CIBIL Score and other credit reports

Address:

PLOT NO-J/1,FIRST FLOOR,B.J.B NAGAR

I do NOT understand how many more emails or phone calls do I need to make to Dhani before I am given a resolution on the matter. I have already made 100s of them and all i get is Work In progress ??? WTH ??
Compaint reference number[protected].
I will still try and make it simpler for you guys to get this sorted out ASAP.

1. You have WRONGLY REPORTED PAYMENTS AS LATE for dhani one freedom card with registered phone number [protected] Loan Account Number: CL24457916 IN CIBIL & OTHER CREDIT BUREAUS (EXPERIAN, CRIF HIGHMARK & EQUIFAX) WHICH HAS TRASHED MY SCORE WITHESE BUREAUS.(I have attached the screenshots of report where it shows late payment)

2. THE REASON WHY I DISPUTING THIS REPORTING TO CIBIL AND OTHER BUREAUS IS BECAUSE I WANTED TO MAKE THE PAYMENT using UPI but was getting transaction failure issues

3. BECAUSE OF THE ABOVE MENTIONED 2 POINTS INDIABULLS DHANI SHOULD NOT HAVE REPORTED THE PAYMENTS AS LATE IN CIBIL & THIS HAS BEEN DONE WRONGFULLY AND ARBITRARILY.

5. I WANT THESE LATE PAYMENTS REMOVED FROM CIBIL AND OTHER CREDIT BUREAUS LIKE EXPERIAN AND CRIF IMMEDIATELY FOR THE Loan Account Number: CL24457916

6. KINDLY REFER TO POINT 5, MAKE SURE YOU REMOVE THE LATE PAYMENT RECORD FROM CIBIL ELSE I AM GOING TO RBI & BANKING OMBUDSMAN.

Hope I have been able to make these explicitly clear to you what is the issue here and asking you to remove the Late payment record from CIBIL for the said Loan Account Number: CL24457916. REMOVE THE LATE PAYMENT, JUST DO NOT UPDATE THE LOAN ACCOUNT PAID OFF AND CLOSED INSTEAD OF REMOVING THE LATE PAYMENT INFORMATION THAT YOU HAVE UPLOADED IN CIBIL, EXPERIAN AND OTHER CREDIT BUREAUS.

Is This Clear enough Now ???? I have attached thescreenshot from experian Experian Report where you can find that Dhani has informed the Loan Account Number: Loan Account Number: CL24457916 as LATE for NO fault of mine since you have NOT been able to collect the payments.
You can call me at [protected] and email me at zoobi.[protected]@gmail.com