| Address: | Chennai, Tamil Nadu, 600031 | | Website: | www.indiafilings.com |
We paid indiafilings rs.22500 for tin registration. Sales rep. Vinod assured us that the registration will be done in 20 working days. One month went by and no update from indiafilings. I started making calls and found out the the process was not even started because our pan application was stuck. I had to make multiple calls and finally after much intervention the pan application went through. Basically a job that i had paid them to do, i had to handle myself even after paying them for it. Extremely unfair.
One full month had passed and finally the pan card was issued, at the same time the direct gst portal had also opened. So i requested for payment of rs.4899 to be paid towards that and balance of rs.17601 to be refunded to us. They sent us a refund form which was promptly filled and sent back. They notified us that a refund will be processed in 20-25 days. Today (25th july 2017) another entire month wasted on this and yet no refund has been processed.
Ashfaq who handles the refunds at indiafilings always assured us that the refund will be processed soon. I called him 20 days after submitting the application and he said the refund will take another 20 working days. I have been making calls to indiafilings everyday they keep procrastinating.
He also explained that 20% will be deducted as per company policy. There seems no reason for the company to do that. No service was used. And part of the fund transferred is going towards a service (Gst reg). Its been long enough dealing with this on a daily basis. We only want the balance refunded immediately. Was this information helpful? | 
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