[Resolved]  Indian Health Organisation — False Commitment of product features during sales

Address:

Pune, Maharashtra

On 25th June 2014 I got a call from IHO representative Sameer Panchal (So called Sr. Manager) from Mumbai Andheri Branch. I was pitched with falsified commitments of 80% flat discount on any hospitalization/Operation charges. I was even told 25th June being their 8th Anniversary I would be given extended policy for 2 years. When the payment was taken from me no legal document or policy document was being signed not sure how can a legal treaty happen without any legal acceptance of the either parties. I was only given the receipt that comes out from the POS machine(Card swipe Machine). I was informed within 24hrs I would be getting the online emergency card but 48hrs have passed nothing came to me and everytime I called up Sameer he was busy in some meeting and won't accept the call. Then I called up the customer care and they informed no such offers that were promised to me were valid. Next time when I called up Sameer he told me its a special offer given and the Customer Care is not aware of the same. On 28th June I got a verification call from IHO and they also confirmed that no such offer is valid as per the policy given to me. I insisted on getting my policy cancelled immediately for which they asked me to wait for 48hrs. Not sure how can they play around with people's money so freely. If I am not given my money back within time I am going to file a complaint with consumer court and make sure I get my money along with compensation for the harassment caused to me. I insist people not to go for any policy from IHO. They are big time fraudsters and real losers selling out product with fake promises.