Indian Overseas Bank — ATM Card not working but Amount debited for ATM maintenance

Address:

321, Thiru Nagar, Trichy Road, Palladam, Coimbatore

Dear sir,

Greetings of the day...!!!

Referring to the above subject, I have been an IOB customer for the past 3 and half years. I have been facing an issue now.

They 2 times debited the amount from my account for ATM card maintenance. Why are they doing this?. I'm very much dissatisfied due to the amount debited for 2 times.
Now I want the second debited amount to be refunded to my account.

The first debit transaction done by IOB bank at 02.12.2020
And the Second debit transaction done by IOB bank at 12.01.2021.
Kindly resolve the issue and refund the amount as soon as possible.

I had already raised the complaint to "[protected]@iobnet.co.in" customer care. But they not respond to my complaint. Very worst customer service in IOB & IOB palladam branch.

My Account number: [protected]
Bank: Indian Overseas Bank
Branch: Palladam
IFSC Code: IOBA0001883.