[Resolved] IndiaRush / Arnit Retail — Cheap Quality Cloth | |||||
I ordered a semi-stiched lehenga with order number[protected] from IndiaRush almost a month back. The quality was not good and I requested to return the cloth. It's been more than 15 days but no one came to pick up the courier. I have called as well as emailed them 4-5 times but all they replied was they are looking into the matter and will get in touch with me. I received a message 2 times about the pickup but no one came. Now they are saying that my area is not under pick up which doesn't make sense at all. They are not even responding about my refund which i don't want in their stupid wallet. Very very bad website please don't trust or buy. Today after complaining so many times i received a call and i have requested them for reschedule a pickup from their listed pick up pin code, but she said that maximum it will take 4-5 days to pick up the order, which as per them is high priority. They have not informed me anything about the refund. I want my money back, total amount which i paid in cash to them. Don't want it in the stupid Wallet. Was this information helpful? | |||||
Dec 31, 2016 Complaint marked as Resolved IndiaRush / Arnit Retail customer support has been notified about the posted complaint. Verified Support Nov 29, 2016 IndiaRush / Arnit Retail Customer Care's response Dear Ujwala, Greetings from IndiaRush!!! We would like to inform you that we have noted your request regarding the order no#[protected] regarding the pickup from alternate address. Moreover, we have informed you that it will be processed in next 48 hours maximum. Please wait till mentioned timeline we will share update with you. If you still have any concern feel free to reach us at [protected]@indiarush.com. Thanks & regards: Team IndiaRush.com Need Help ? [protected]@indiarush.com +91 [protected] (10am-7pm) | |||||
Add a Comment | |||||
75%
Complaints
374
Pending
49
Resolved
266
+91 11 4083 4083 [Customer Care]
630, 1st Floor, Lane No 3, 1st Building, Westend Marg, Saidulajab, New Delhi, Delhi, India - 110030
Post your Comment