[Resolved]  IndiaRush / Arnit Retail — Complained about the saree which found damaged.

Address:Mumbai City, Maharashtra, 400049

Dear sir,

My name is vikrant sawant from mumbai, i ordered saree from your online facility. order date - 26-8-16. company name - arissa enterprises limited.
Order no[protected], item-462027. after the shipment arrived i found the fall of saree is not properly stiched, may be the quality is not good as this product found damage. wating for your reply.
I also tried hard to return it but not got any revert on the same.
Kindly let me know what i have to do it for it. waiting for your reply favorably.
My phone no is [protected].

Regards,
Vikrant sawant.
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Oct 29, 2016
Complaint marked as Resolved 
IndiaRush / Arnit Retail customer support has been notified about the posted complaint.
Verified Support
Sep 27, 2016
IndiaRush / Arnit Retail Customer Care's response
Dear Vikrant,

Greetings from IndiaRush!!!

We apologize about the inconvenience caused to you. We like to update you we have escalated your case to our concern team today. Will get back to you on priority.

Thanks & Regards:
Team IndiaRush.
Need Help ?
[protected]@indiarush.com
+91 [protected] (10am-7pm)
Complaint comments 

Comments

Hi,

I have placed an order in India rush on Feb 2016 #[protected].

I have returned the product and they too confirmed the same.

They told that they would be refunding the money as credit stores ie 1149 r.

Its been 8 months and they have not done it yet.

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