[Resolved]  IndiaRush / Arnit Retail — Delivering wrong product and not refunding

Website:indiarush.com

This is regarding order no :[protected]. They delivered wrong product, in which shall and pant color was not matching with top. I clearly opted for replacing the product and without even a notice, they refunded the money into Indiarush Wallet. I am not interested in getting back the refund in terms of wallet. I need the money back. Its a clear case of cheating by delivering wrong product. Indiarush not able to replace the product. I need the money back.
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Dec 13, 2016
Complaint marked as Resolved 
Indiarush refunded the amount back to my account
IndiaRush / Arnit Retail customer support has been notified about the posted complaint.
Verified Support
Dec 05, 2016
IndiaRush / Arnit Retail Customer Care's response
Dear Yaser,

Greetings!!!

We would like to inform you that we have noted your request regarding the refund for the order number #[protected]. Moreover, same will be processed in next 24 hours. We request you to please wait till mentioned timeline.

For further assistance please feel free to contact us at [protected]@indiarush.com.

Thanks & regards
Team Indiarush
Verified Support
Dec 09, 2016
IndiaRush / Arnit Retail Customer Care's response
Dear Yaser,

Greetings from IndiaRush!!!

We would like to inform you that we have processed the refund on[protected] with reference number #[protected]. Please check you bank account for the same and update us.

If you still have any concern feel free to revert us back.

Thanks & regards:
Team IndiaRush.com
Need Help ?
[protected]@indiarush.com
+91 [protected] (10am-7pm)
Complaint comments 

Comments

Product Name - Georgette Lace Work Green Plain Saree - S8769
Order Date : December 8, 2016
Order #[protected]
Item # 606948
Please send me the Blouse or return back your order .

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