[Resolved] IndiaRush / Arnit Retail — indiarush: extremely bad quality products and service

khushboo lalwani

from Mumbai, Maharashtra

Website:

Indiarush

Really bad service. Have to be hold for 15 min just to get in touch with customer care over call. After 3 follow up mails n 3 long calls also no resolution to my query.
I want to return the saree i ordered as the quality is very bad, it has lace in place of border, def nt how its looks in the image.
Aftr a mnth of following up they say it cannot be exchanged!
Not happy at all! I recommend not to buy anything from their site.

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Sep 20, 2017

Complaint marked as Resolved

IndiaRush / Arnit Retail customer support has been notified about the posted complaint.

Aug 05, 2017

Archana Behera's response Please I request send my money in my account

Verified Support

Aug 17, 2017

IndiaRush / Arnit Retail Customer Care's response Dear Khushboo,

Thank you for writing IndiaRush!

We apologize for the inconvenience caused to you.
At IndiaRush.com we try to give best services to our customers,

We apologize but we are not able to find any order, we request you to share either your order number or your registered email.

Regards,
Sarvesh
Customer Support|| IndiaRush

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Comments

Archana Behera

from Bhubaneshwar, Odisha

I m 1 purchase Saree order no[protected].this product not satisfied so I returned ur product by corrier.below attached ur carrier receipt.but why not refund my money.

purnendu dey

from Mumbai, Maharashtra

I order churidar on 8 july 2017..order number#[protected]...item#858717...invoice#I[protected]b64e8...delhivery/awb :[protected]...this item is very poor quality...i return product and refund rupees..but give complain in india rush..but they not response me...what is this...i am affraid...plz do something ..otherwise i will give another step..