[Resolved] IndiaRush / Arnit Retail — one item missing after the full payment done

Anna Christina Roy

from Madanpur, West Bengal

Address:

Kolkata, West Bengal, 700039

To whom it may concern

Dear sir/mam,

This is to bring to your notice that in had placed an order for two items (Sari) one of them has been delivered but unfortunately i haven't received the other item till now. I have mailed on 31st jan at 11.45 till now the issue is not resolved. No one is even bothered to reply or call. Thousand times tried to call the customer-care but no one picks up the call.
As this was my 1st time i ordered and had horrible experience. I will share this with my friends and social media.
Took the full amount and send only 1 team. Nice way to cheat. Very very disappointing as a brand.

My order no is[protected]

Hope to get a reply or a call back.

Sharmistha samuel
[protected]

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Mar 12, 2018

Complaint marked as Resolved

IndiaRush / Arnit Retail customer support has been notified about the posted complaint.

Feb 03, 2018

Updated by Anna Christina Roy HOPE TO GET A RESPONSE OR A CALL. HORRIBLE EXPERIENCE

Verified Support

Feb 07, 2018

IndiaRush / Arnit Retail Customer Care's response Dear Sharmistha,

Greetings from indiarush.com !!

We apologize for the inconvenience caused to you. At IndiaRush.com we try to give best services to our customers.

We would like to inform you that we have dispatched the missing part to your registered address via Delhivery Courier with tracking number#[protected]. You can track the parcel by clicking on:- https://www.delhivery.com/track/package/[protected] We hope the same will be delivered to you within next 4-5 working days.

We assure you that we will try our level best to provide you great services in the near future.

Regards,
Team Indiarush