[Resolved] IndiaRush / Arnit Retail — or8der[protected]

Bindu Sathyan

from Palghat, Kerala

Address:	Surat, Gujarat
Website:	India rush

I bought a saree for rs 1794 from indiarush. But the quality was very poor and its actual price comes around rs 300 but their rate was 1794. The saree material quality i got was different from that of the image they displayed in their site. It was cheating. Since the quality was poor i returned the product but i didn't get the refund. Now they are not responding.
They told that they will refund the amount after they receive the item. But no response after several mails.

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Aug 4, 2017

Complaint marked as Resolved

After several emails they refunded the amount to my account. But the refunding process was delayed. I take this opporunity to thank the consumer complaints site for your support.

IndiaRush / Arnit Retail customer support has been notified about the posted complaint.

Verified Support

Jul 27, 2017

IndiaRush / Arnit Retail Customer Care's response Dear Bindu,

Greetings from IndiaRush!
We apologize for the inconvenience caused to you.
At IndiaRush.com we try to give best services to our customers,

We tried getting in touch with you but there was no response.We would like to inform you that the product returned by you is not yet delivered to our seller we will process the refund once the same is delivered to them.

For more guidance : http://indiarush.com/customer/account/returnitems/

Regards,
Sarvesh
Customer Support|| IndiaRush

Jul 27, 2017

Updated by Bindu Sathyan The pickup date was 21/7/2017. Please enquire your courier sevice for the delay in delivering the item.

Jul 29, 2017

Updated by Bindu Sathyan I tracked the order and I found that the item was delivered on 28th july evening.
Is the refund process initiated or not?