[Resolved] IndiaRush / Arnit Retail — Received wrong product. no response from customer care

shipra1025

from Bengaluru, Karnataka

Website:

indiarush.com

I had my worst ever online shopping experience with indiarush.
Order #[protected]

Product received yesterday.. Totally disgusting... Y do u have to take the pain to send that crap to my place.. Please immediately pick that up from my place and get my money refunded asap in my bank account.
I ordered it for my bday and u guys totally spoiled the occasion..
Customer care is continuously busy... Can someone take the pain of calling me and getting this resolved soon!

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Jan 22, 2017

Complaint marked as Resolved

IndiaRush / Arnit Retail customer support has been notified about the posted complaint.

Verified Support

Nov 03, 2016

IndiaRush / Arnit Retail Customer Care's response Dear Shipra,

Greetings!!!

We apologize about the inconvenience caused to you, We like to update you. Your return request is under process will make it close the same in next 5-7 working days. If you still have any concern feel free to revert us back.

Thanks & Regards:
Team IndiaRush.

Verified Support

Nov 18, 2016

IndiaRush / Arnit Retail Customer Care's response Dear Shipra,

Greetings from IndiaRush!!!

We apologize about the inconvenience caused to you, This is regarding your order number #[protected], we have already processed the refund into your bank account on[protected]. We request you to please check your bank account for the same.

If you still have any concern kindly revert us back on the below mention e-mail id and contact number.

Need Help ?
[protected]@indiarush.com
+91 [protected] (10am-7pm)

Verified Support

Nov 28, 2016

IndiaRush / Arnit Retail Customer Care's response Dear Shipra,

Greetings from IndiaRush!!!

We apologize about the inconvenience caused to you, This is regarding your order number #[protected], we have already processed the refund into your bank account on[protected] with refund reference number [protected]. We request you to please check your bank account for the same.

If you still have any concern kindly revert us back on the below mention e-mail id and contact number.

Need Help ?
[protected]@indiarush.com
+91 [protected] (10am-7pm)

Verified Support

Dec 19, 2016

IndiaRush / Arnit Retail Customer Care's response Dear Shipra,

Greetings from Indiarush.com!!!

We would like to inform you that we have already shared your feedback with our concerned team. Moreover, we have resolved your concern.

Please feel free to contact us at [protected]@indiarush.com or pooja.[protected]@indiarush.com

Our goal - Your happiness!
Team Indiarush