[Resolved] IndiaRush / Arnit Retail — Refunded credits can not redeem by Indiarush

Sarojkumari

from Delhi, Delhi

Address:	226025
Website:	Indiarush.com

Hi,

I had complained few days back regarding my refund which i got any how after a long struggle(Order no. #[protected]

Now since i got the refund amount in my India rush account as credits, i am still unable to use this. The credits are 949 rs(though i had paid 999 for the order) and now when i am choosing another item of worth 899rs, i am unable to order.

I am attaching it's snap shot too. I have fedup of its services.Since 17th October i am facing problem but no one is sorting out the issue.

Please resolve this ASAP

Shilpi Srivastava
[protected]

+2 photos

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Jan 22, 2017

Complaint marked as Resolved

IndiaRush / Arnit Retail customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2016

IndiaRush / Arnit Retail Customer Care's response Dear Shilpi,

Greetings from IndiaRush!!!

We apologize about the inconvenience caused to you, As per our telephonic conversation kindly provide us the product link which you want to order from our website so that we can cross check with our concern team to take action accordingly.

Thanks & Regards:
Team IndiaRush.

Verified Support

Nov 18, 2016

IndiaRush / Arnit Retail Customer Care's response Dear Shilpi,

Greetings from IndiaRush!!!

We apologize about the inconvenience caused to you, we would be processing the refund for your order and same will be done in next 24 hours.If you still have any concern feel free to revert us back.

Thanks & regards:
Team IndiaRush.com
Need Help ?
[protected]@indiarush.com
+91 [protected] (10am-7pm)

Verified Support

Nov 21, 2016

IndiaRush / Arnit Retail Customer Care's response Dear Shilpi,

Greetings from IndiaRush!!!

We have processed the refund for your order no#[protected] on[protected] into you bank account. If you still have any concern feel free to revert us back.

Thanks & regards:
Team IndiaRush.com
Need Help ?
[protected]@indiarush.com
+91 [protected] (10am-7pm)

Verified Support

Nov 24, 2016

IndiaRush / Arnit Retail Customer Care's response Dear Shilpi,

Greetings from IndiaRush!!!

We have processed the refund for your order no#[protected] on[protected] into you bank account with reference number#N[protected].

If you still have any concern feel free to reach us at [protected]@indiarush.com.

Thanks & regards:
Team IndiaRush.com
Need Help ?
[protected]@indiarush.com
+91 [protected] (10am-7pm)

Verified Support

Dec 19, 2016

IndiaRush / Arnit Retail Customer Care's response Dear Shilpi,

Greetings from Indiarush.com!!!

We would like to inform you that we have already shared your feedback with our concerned team. Moreover, we have resolved your concern.

Please feel free to contact us at [protected]@indiarush.com or pooja.[protected]@indiarush.com

Our goal - Your happiness!
Team Indiarush