IndiaRush / Arnit Retail — requested to return saree but they are neither picking up calls not replying the mail

Shresthi

from Ahmedabad, Gujarat

Address:

110030

I had ordered a saree on 7th may 2019. Next day they had called me to confirm the order. The item reached to my place at 12 may 2019. Because i wasn't satisfied with quality and color, i requested for return and talked to their customer executive. They told me that money will be first refunded as indiarush credit after in bank account. But no one has come yet to pick up item nor their phone is reachable also i had mailed them 5-6 times but there is not satisfactory reply. The reply, i got, is automated reply. I am trying to call them regularly but all this is in vain.

Now i want them to pick item (Saree) and refund my money directly into my account)

Order number - [protected]

+4 photos

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IndiaRush / Arnit Retail customer support has been notified about the posted complaint.

May 22, 2019

Updated by Shresthi Is there any update ? People are doing fraudism in the name of your company. They asked my card details and did transaction of 3902. Either Return my complete money(cost of saree + transaction) or ready to face police complain. If you will not return my money or communicate with me till today, I will lodge fir against your company. You all are gp of fraud people. You can only thug people. I am sure those people, who had called me, were your employees. There is no way anyone can get my email id from this site. You had notified about my complain on 19th May and the same day, I received mail in the name of Indiarush.I had recording of complete conversation . I will not spare you.