[Resolved]  IndiaRush / Arnit Retail — Worst website ever!

Address:New Delhi, Delhi
Website:www.indiarush.com

This is the worst website you could speend your hard earned money on! I ordered a lehenga and what i got looked nothing like the picture online.
I strongly advice you to spend your money elsewhere. It's a shame how these people are duping everybody!
I'm going to tell all my friends and fanily to never order anything from here!
Please help me get my money back.
I don't want to use the credits they've given me, because i'm sure whatever i order with those credits is going to be extremely poor in quality, again!
Was this information helpful?
No (0)
Yes (0)
Apr 25, 2017
Complaint marked as Resolved 
IndiaRush / Arnit Retail customer support has been notified about the posted complaint.
Verified Support
Dec 24, 2016
IndiaRush / Arnit Retail Customer Care's response
Dear Nayanika,

We regret for the inconvenience. Kindly update us with your order number or registered E-mail ID & contact number.

We will inform the concerned team of your feedback and resolve your issue at the earliest. Please feel free to contact us at [protected]@indiarush.com or pooja.[protected]@indiarush.com

Our goal - Your happiness!
Team Indiarush.com
Dec 28, 2016
Updated by Nayanika Pande
An update:

I have not been contacted by IndiaRush in any way yet.
I will be sure to tell everybody I meet about this fraudulent website and will strongly advice them not to purchase anything from it.
Dec 28, 2016
Updated by Nayanika Pande
My order number is[protected], in case you haven''t read the comment yet.
Jan 02, 2017
Updated by Nayanika Pande
Still no emails.
Verified Support
Mar 23, 2017
IndiaRush / Arnit Retail Customer Care's response
Dear Nayanika,

Greetings from Indiarush!

We apologize for the inconvenience caused to you
At IndiaRush.com we try to give best services to our customers,

Please upload below NEFT details in your return request panel:

Bank Name :-
Account Name :-
Account Number :-
Bank Branch :-
Bank Ifsc Code :-

Note: Please write the correct account number, please enter the name exactly as it appears in the account. For finding the exact branch IFSC code, contact the bank customer care.

Please free to contact us at [protected]@indiarush.com.

Regards,
Team IndiaRush
Verified Support
Mar 23, 2017
IndiaRush / Arnit Retail Customer Care's response
Dear Nayanika,

Greetings from Indiarush!
We apologize for the inconvenience caused to you
At IndiaRush.com we try to give best services to our customers,

Please ignore the previous e-mail

This email is in regards to your return request against order#[protected].
We would like to inform you that we have already done your refund in the form of Indiarush credits and same had been used against the order #[protected]. Hence, we are unable to process the refund for the same.

Regards,
Team IndiaRush
Complaint comments 

Comments

Order number:[protected]

Please look into this asap.
Thank you.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiaRush / Arnit Retail
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    75%
    Complaints
    374
    Pending
    49
    Resolved
    266
    IndiaRush / Arnit Retail Phone
    +91 11 4083 4083 [Customer Care]
    IndiaRush / Arnit Retail Address
    630, 1st Floor, Lane No 3, 1st Building, Westend Marg, Saidulajab, New Delhi, Delhi, India - 110030
    View all IndiaRush / Arnit Retail contact information