[Resolved] IndiaRush / Arnit Retail — Wrong product dispatch and unable to give refund | |||||
Dear team, Myself pooja jain, i have purchased one product from indiarush.com on 17 oct 2016, order number:[protected] amt: 1349 (Cod) and i have received order on 25th oct 2016 afterthat i have seen received product is not matched with placed product while booked order. So i have called to customer care for return and on 26th oct they picked it. After pickup i have called to customer care for status but every time i got new update from customer care. On 15th nov 2016 i got sms and mail they have credit 1299/- into india rush account. Which is not use for me bcz i dont want to shopping with indiarush. I need my money back Was this information helpful? | |||||
Nov 23, 2016 Complaint marked as Resolved Bad services no professionalism IndiaRush / Arnit Retail customer support has been notified about the posted complaint. Verified Support Nov 15, 2016 IndiaRush / Arnit Retail Customer Care's response Dear Pooja, Greetings from IndiaRush!!! We apologize about the inconvenience caused to you, This is regarding your order number #[protected], We like to update you we have escalated your case to our concern team today...will get back to you in next 48 working hours maximum. If you still have any concern kindly revert us back on the below mention e-mail id and contact number. Need Help ? [protected]@indiarush.com +91 [protected] (10am-7pm) Verified Support Nov 18, 2016 IndiaRush / Arnit Retail Customer Care's response Dear Pooja, Greetings from IndiaRush!!! We apologize about the inconvenience caused to you, This is regarding your order number #[protected], we have already processed the refund into your bank account on[protected]. We request you to please check your bank account for the same. If you still have any concern kindly revert us back on the below mention e-mail id and contact number. Need Help ? [protected]@indiarush.com +91 [protected] (10am-7pm) | |||||
 1 Comment | |||||
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Still no refund into my account.
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