[Resolved] Indiarush.com — cash back for returned products

sravanthidamala

from Hyderabad, Telangana

Address:	New Delhi, Delhi, 110030
Website:	Indiarush.com

I have bought 6 sarees worth rs.8200. After the products reached, the quality of products is so pathetic and irrelevant. So, keeping one saree for myself, i returned 5 sarees back. So i followed all the process and submitted pickup receipts images too. I got amount credited into dashboard. I need my amount back into my bank account. But not in indiarush account. I want my money back.

Besides, the customer service is the worst. Never phone numbers work. My mobile bill of 100rs got wasted calling and waiting in line to talk to executive. This is not fair from indiarush side. Iam so embarrassed with ur site. I want my amount refunded into my account and executive should call me. Or else iam going to complain legally.

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Aug 29, 2017

Complaint marked as Resolved

IndiaRush / Arnit Retail customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2017

IndiaRush / Arnit Retail Customer Care's response Dear Sravanthi,

Greetings from IndiaRush!
Please accept our sincere apologize for the inconvenience you have experienced.

Regarding your Order #[protected]
As per the telephonic conversation please upload below NEFT details in your return request panel:

Bank Name :-
Account Name :-
Account Number :-
Bank Branch :-
Bank Ifsc Code :-

Note: Please write the correct account number, please enter the name exactly as it appears in the account. For finding the exact branch IFSC code, contact the bank customer care.

Please note that it may take 7-10 days after a NEFT transaction for money to appear in your account.

Regards,
Sarvesh
Customer Support|| IndiaRush