[Resolved] Indiarush.com — Refund declined by Indiarush

Remise Sabkeliye

from Pune, Maharashtra

Address:	New Delhi, Delhi
Website:	indiarush.com

I ordered a Poly Silk Beige Stitched Long Anarkali Suit - SF808 from Indiarush (www.indiarush.com) worth Rs. 1444 on 8th Dec 2016 (Order number:[protected]. Due to quality and color I have requested for return and refund the amount to my bank account.
Please note, while placing the order it has not mentioned that based on the return product company will replace with the same product or refund money will credit to the customer's Indiarush account. I applied for refund, they had sent their courier guy for pickup. I have sent the item back, however now they saying that they will not refund the money. Instead they will give credit which I can use to buy from their website. This is nonsense, the most pathetic ecommerece store I came across. This is the first company i see who has made this rule.

Kindly help me getting my money back from Indiarush.

Regards,

Riyaz

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Dec 26, 2016

Complaint marked as Resolved

Hello, I receive an email notfication from Indiarush that they have processed my refund via PayuMoney. This is what I call as great cutomer service and helping customer. Ajay Tomar helped with my refund. Excellent customer service, but should not come to a point when Customer has to scare by saying we will put Complaint. Thank you again. I am closing this isue as resloved.

Dec 26, 2016

Updated by Remise Sabkeliye Hello,

I receive an email notfication from Indiarush that they have processed my refund via PayuMoney. This is what I call as great cutomer service and helping customer. Ajay Tomar helped with my refund. Excellent customer service, but should not come to a point when Customer has to scare by saying we will put Complaint.

Thank you again. I am closing this isue as resloved.