[Resolved] IndiaRush — Poor customer care service and no return/refund | |||
I have ordered product from India Rush, Order[protected]. I raised return and refund request after 2 days from the product delivery. but no response from their customer care service. repeated reminders sent. finally I told customer care that I am going to consumer court and will sue them. interstingly. these ppl responded saying they dont process any return after 15 days. what nonsense. where should I return. when there is no response from their team itself? funny they closed ticket by saying this. pthatic product quality and poor customer service. PLEASE DON't BUY ANY THING FROM INDIARUSH. they are cheater even they should not be allowed to use our country name . Worse ever service. Was this information helpful? | |||
Aug 1, 2016 Complaint marked as Resolved Still service is very poor. I asked for refund they credited amount in IndiaRush account. which forced me to perform shopping again. I attempted to shop twice and it failed as their system is unable to connect through netbanking system. This is mental harrasment and no one in IndiaRush team bothered to call back. requested multiple time for call as their call center number is busy most of the time or no one pick that number.
Let me know if there is any way to get my money back or should i fire a complaint against IndiaRush? IndiaRush / Arnit Retail customer support has been notified about the posted complaint. Verified Support Feb 04, 2016 IndiaRush / Arnit Retail Customer Care's response Dear Anju, Greetings from IndiaRush!!! We apologies for the inconvenience caused to you. As per our telephonic conversation will call you back in next 2-3 hours and will solve your concern on high priority. kindly bear with us for the delay. Thanks & Regards: Team IndiaRush. [protected]@indiaRush.com +91 [protected] (10am-7pm) | |||
 7 Comments | |||
Comments
No call received after 2-3 hours. its just to submit a response from IndiaRush team. please stop fooling people
Reply
Dear Anju,
Greetings!!!
We apologize about the delay in your response, We like to update you, We have already provided you the credits, We request you to kindly place your order accordingly.
Thanks & Regards:
Team IndiaRush.
[protected]@indiaRush.com
#[protected]
Greetings!!!
We apologize about the delay in your response, We like to update you, We have already provided you the credits, We request you to kindly place your order accordingly.
Thanks & Regards:
Team IndiaRush.
[protected]@indiaRush.com
#[protected]
IndiaRush Team,
I placed order #[protected] on April, 26th where my existing credit of 925 amount was subtracted. I am supposed to pay around 214 to IndiaRush. I can see order placed status in IndiaRush account page but i didnt receive confirmation on the order placement. please check on priority and confirm. if required i can share screenshot of the order place. I hope this is not the way to steal my credit without delivery of the product. Kindly confirm asap.
I placed order #[protected] on April, 26th where my existing credit of 925 amount was subtracted. I am supposed to pay around 214 to IndiaRush. I can see order placed status in IndiaRush account page but i didnt receive confirmation on the order placement. please check on priority and confirm. if required i can share screenshot of the order place. I hope this is not the way to steal my credit without delivery of the product. Kindly confirm asap.
I again Attempted and faced same issue. my money is stuck.. can anyone help and arrange call pls???
Dear Anju,
Greetings!!!
We apologize about inconvenience caused to you, We like to update you we have not received your payment so we have canceled your order and your return credits will be again reflect to you in next 48 working hours from now than you can make you order again.
Thanks & Regards:
Team IndiaRush.
[protected]@indiaRush.com
#[protected]
Greetings!!!
We apologize about inconvenience caused to you, We like to update you we have not received your payment so we have canceled your order and your return credits will be again reflect to you in next 48 working hours from now than you can make you order again.
Thanks & Regards:
Team IndiaRush.
[protected]@indiaRush.com
#[protected]
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