Indraprastha Apollo Hospital, Delhi. — Staffs are cheat here | |||
Hi, I visited Apollo Hospital, Sarita Vihar, Delhi in OPD for consultation with Ortho Specialist. When I asked for the Fees of Doctor the attendant said Rs. 1500/-. So I paid Rs. 1500/-. After consuting the doctor I visited the Pharmacy and took the medicine. The person on the counter asked to pay Rs. 158/- I gave him Rs. 200/-. He gave me the medicines and bill but did not return the change and said 'ho gaya.' and started entertaining other customers expecting me to leave the counter.I waited for a minute for him to return the change. But still he was ignoring me. After a minute when I said 'ho gaya bhai' then only he said ' aap ka change reh raha hai'. Really disgusting. I never ever expected this from a hospital like this (So called No. 1). It doesn't end here, When I got some relief at 8:00 p.m. I was going through the Prescription and BIlls. And I was amazed to see that the Fees of Doctor was actually Rs. 1200/- on paper. The attended had said nothing about the return of Rupees Three hundred. A paper was attached with the bill showing 300 but nothing was written about whether it is balance or will be paid later (scan enclosed). It is not about Rs. 300/- but the process hospital is practicing. I had heard a lot about the Hospital but the experience was really bad for the First time visit. Management should look into this and teach their staff about ethical business. Regards, Was this information helpful? | |||
Apollo Hospital customer support has been notified about the posted complaint. | |||
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