[Resolved]  IndustryBuying.com — No response from industry buying customer care

Address:110030
Website:www.industrybuying.com

Industry buying — delivered substandard / unsat item

2 reviews
Ro romeopillai on jul 30, 2016
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Refer:-
Transaction id:[protected]
Merchant website: www.industrybuying.com
Amount paid: 5606.00
Order date:[protected]:35:04

1. Industry buying dispatched the item after repeated reminders to their customer service

2. Substandard/ damaged item received after 21 days of placing order.
.
4. Complaint registered to their customer care vide complaint number 00057522 dated 26 may 2016 regarding replacement o[censored]nsatisfactory item.

5. Approx 10 phone calls and 15 email send to their customer care regarding above mentioned subject.

6. As on today i, e. 30 jul 2016, industry buying couldn't took a decision that how to replace the damaged item supplied by them (Necessary email from team ib and we care can be produced as evidence).

7. As a valuable customer i am not satisfied with team industrybuying's qa inspection service, customer service and management,

8. Received the brand new item in unsat condition leads to degrade the brand value of reputed m/s bajaj company too.

9. It is requested that necessary guidance / support may be provided.
Complaint status
[aug 01, 2016] industrybuying.Com customer support has been notified about the posted complaint.
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Sep 13, 2016
Complaint marked as Resolved 
IndustryBuying.com customer support has been notified about the posted complaint.
Verified Support
Aug 11, 2016
IndustryBuying.com Customer Care's response
Dear Customer,

We really apologies for the inconvenience caused to you.
We request you kindly let us know is the product has been lifted from your location or not. If yes than kindly share your AWB no. We also try to contact you several time for the same but your number is showing switched off. Thank you for your patience and support in this regard.

Regards,
Team IB
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    Khasra No. 401, 402, 1st Floor, Ghitorni, Delhi, Delhi, India - 110030
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