[Resolved] IndustryBuying.com — Non delivery of items

Sushil Padhy

from Delhi, Delhi

Address:	110065
Website:	www.industrybuying.com

I have placed an order bearing Order No-891301 to Industrybuying.com for 8 nos. of plastic crates. Made online payment of Rs.3264/- on 7th August 2016. Till today, i.e. on 18th august 2016, they could not deliver my material. The tracking No. S[protected] provided to me, is an invalid number of Delhivery. Called up several times to customer care and each time I was assured of prompt resolution to my complaint. Even spoke to senior official of Customer care department, still no resolution has come up. At last on 17th I made a formal request for refund and it is yet to be processed. I have not been intimated. There seems to be lack of professionalism in part of Industry buying. Please refund my payment without further delay. Failing which I will have no other option but to approach the appropriate authority to recover my payments.

My Name- Sushil Kumar Padhy
Contact Number-[protected]
Email.[protected]@gmail.com

Was this information helpful?

No (0)

Yes (0)

Sep 27, 2016

Complaint marked as Resolved

IndustryBuying.com customer support has been notified about the posted complaint.

Verified Support

Aug 20, 2016

IndustryBuying.com Customer Care's response Dear Customer,

Please accept our sincere apology for not being able to satisfy your requirement.
We're writing to let you know that due to some issues your order is not delivered yet. So, we have initiate the refund for the same from our side. You will get the refunded amount within 2 business days. Thank you for your patience and support in this regard.

Regards,
Team IB