IndustryBuying.com — Office Chair Order #[protected]

shiv181

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industrybuying.com

Hi I had purchased a Office chair on 2nd SEPTEMBER 2020 and got the delivery on 14th SEPTEMBER 2020, Chair came only Half, I.e. the Top portion was in the box and the entire botton portion not there in the parcel, have been contacting the customer care and mailed all required details and speaking to them every single day since 14th September till date and cant believe NO RESOLUTION TILL DATE - this is teh MOST PATHETIC response i have ever received till date when purchased online.

only thing i get to here daily is someone will call back in 24 hrs which from 12th Sep has not come till now.

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Comments

shiv181

I Called the CUSTOMER support on 19th nov and was kept on hold for 22 minutes and post that was told that the Botton of chair had been couriered and has been delivered to some Wrong address and will be sending one by 19th EOD itself and I will get a mail regarding the same, NOT A THING happened till now...

### of the service i have ever come across after some 50 calls with the CUSTOMER care - Still no remedy, I am sending a Legal notice with all damages. will have to show Industry buying what it costs to mess up with CUSTOMERs and their patience,