IndustryBuying.com — Order No :[protected] Items) Money not refunded

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delhi

Order No :[protected] Items)
I had made a purchase of vernier caliper and IB Basics Black Full Back Mesh Chair SS026 (Order Number mentioned Above)through net banking, And Home delivery of this both products should had been done within a week, but unfortunately they did not do that, and when i communicated with one of the support on industry buying, he told that items are not in stock, so i told to cancel both the orders, and they told money will be refunded back to account within 3-5 working days, After 3-5 days i Inquired regarding refund money, they have not done that, i asked with support once again they told money has been refunded successfully to the account from which you made transaction and they also gave reference id, But the truth is they have not refunded any amount to my account i have the bank statement where i made purchase and no refund.