IndustryBuying.com — Payment not received/ items not received

n1kh1l

Address:	New Delhi, Delhi, 110030
Website:	www.industrybuying.com

I have ordered with industrybuying.com on 2 occasions. Order No 323259 and order no 340854.
Some items of the order 323259 were cancelled by site and I have yet to receive full refund from them.
Some items of order no 340854 are shown as in transit from 16 Jan 2016 and I have yet to receive them even after one month. No shipment tracking information is present on the site.
I tried to contact customer care but I dont think they have hired anyone for that department.
I am not going to order anything from this site.
I would suggest that no one orders from this site.
I would be thankful if my problems are solved by posting in this forum.

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IndustryBuying.com customer support has been notified about the posted complaint.

Mar 03, 2016

Updated by n1kh1l Good day

I have received 1 item that was in transit. Still another item (Paul Tools 3 Inch Heavy Duty Drill Press Vice (2.25 Kg) is pending.
I got a mail from industrybuying giving shipment details for the above items.
Shipping detail provided for the Paul Tools 3 Inch Heavy Duty Drill Press Vice (2.25 Kg) is wrong.
The detail provided refers to an earlier shipment that I received.

Thanks and best regards
Nikhil B