[Resolved] IndustryBuying.com — poor performance of product | |||
Dear industry buying, I have purchased i flo domestic water pump i flo 7 1.5 hp on 24 th november 2017. Unfortunately the performance of the product is very poor and could not lift water to height of 35 feet's. But while purchasing the product, the company assured the water pumping is comfortable to 80 to 10 mts.. The water discharge is also very poor probably 20 lit per minute.in more confidence in your site i have purchased the product.. But the performance is not at all good and doesn't reach to the given conditions by buyer. Hence i request you please replace the product.. My order id is[protected] and purchase date is 24th november 2017. Mail i'd : chandana. [protected]@gmail.com. Please help me to overcome the problem. Regards C sasidhar Development officer Lici [protected] Was this information helpful? | |||
Mar 29, 2018 Complaint marked as Resolved IndustryBuying.com customer support has been notified about the posted complaint. Verified Support Feb 26, 2018 IndustryBuying.com Customer Care's response Dear Customer, Kindly accept our sincere apology for the inconvenience caused to you. We would like to inform you that we have delivered you same product as you have ordered from our side. Hence, we are not able to entertain it. Warm Regards, Customer Support Team IB | |||
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Khasra No. 401, 402, 1st Floor, Ghitorni, Delhi, Delhi, India - 110030
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C SASIDHAR