IndustryBuying.com — Product quality was not good

I ordered 4 Layer Stainless Steel Portable Folding Shoe Rack ordered (date[protected]order No [protected]) in industrybuying site it's delivered on[protected]. I receiving the product was not a good quality some product parts was not fit it's look like low quality so I raise the complaint on (complaint date[protected]support but they are teling return and refund only for damages and manufacturering defects not for the quality related issue..