Comments
Hi
Thank you for taking notice of the complaint. Its unfortunate that I had register a complaint before anyone even bothered to take care of this matter.
I really hope that your customer service better equipped before these incidents become uncontrollable and you lose more customers. I had initially just requested a modification of the order and was even okay to reorder all over again when your first representative told to me cancel and re-order once I recieve the refund. Now, because of this terrible experience, inefficiency of your staff and the delay caused, I'm not sure if I can trust making purchases from your website in the near future.
I will however wait until I recieve the refund before closing this complaint as resolved.
Thank you for taking notice of the complaint. Its unfortunate that I had register a complaint before anyone even bothered to take care of this matter.
I really hope that your customer service better equipped before these incidents become uncontrollable and you lose more customers. I had initially just requested a modification of the order and was even okay to reorder all over again when your first representative told to me cancel and re-order once I recieve the refund. Now, because of this terrible experience, inefficiency of your staff and the delay caused, I'm not sure if I can trust making purchases from your website in the near future.
I will however wait until I recieve the refund before closing this complaint as resolved.
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Khasra No. 401, 402, 1st Floor, Ghitorni, Delhi, Delhi, India - 110030
We regret for any inconvenience caused to you.
We would like to inform you that we have initiate the refund against your order from our side.You will get the refunded amount within 24-48 working hours.We request for your patience and support while your refund is being processed.
Regards,
Team IB