Comments
It was received by my father who is residing in Kollam and I am working in Coimbatore. Only alternate week end only I will go to my house in Kollam. I opened the product on 12th June and same day I had registered a compliant. Pleas arrange a replacement as SUKAAM service centres are not available in my district.
I had bought 2 solar panels 250Watts each, mouting structures 2 nos and other accessories from your site only. One mounting structure order is still in transit(Order ID : 698992). Please arrange for replacement as the inverter is not at all usable. Please consider this as special case.
I had bought 2 solar panels 250Watts each, mouting structures 2 nos and other accessories from your site only. One mounting structure order is still in transit(Order ID : 698992). Please arrange for replacement as the inverter is not at all usable. Please consider this as special case.
Today I called customer care and told me that my request is under consideration by senior officers and they will inform me about the status.
Dear Customer,
We would like to inform you that as per your complaint we have arranged a reverse pickup against your order via FedEx courier for today.We request you kindly keep the product in packed stage.Thanks for your patience and support in this regards.
Regards,
Team IB
We would like to inform you that as per your complaint we have arranged a reverse pickup against your order via FedEx courier for today.We request you kindly keep the product in packed stage.Thanks for your patience and support in this regards.
Regards,
Team IB
Mere name Deepak Sharma from Modinagar district ghaziabad hai. mane online Industry buying (company name Emtex Engineering Pvt. Ltd.) ko two solar india ke panel jin ke warranty 25 years hai company ko order keye tha jiska order No.[protected] dated 24.04.2018, ek panel ka price 8306/-hai . Ye panel mujko 27.04.2018 ko received huai mane panel installed kra leye panel shai kam kar rhe thai lagbhag 10 din tak, 10 din k baad solar charging me problem aane lge mane indusrty buying me custmor care me baat ke tho unhone btaya ke warranty to jis company ka product h whe se melege or solar india ka number btaya, mane solar india me mr sudeep garg (mobile number [protected])sai baat ke to unhone mujse panel ke picture what's up per mange mane send kar de picture dek kar unka reply aaya ke sloar panel humare brand ka nhe h or phone per btaya jis time ap ko order received hua tha humne us k baad panel sale keye thai industry buying ko, company ne ap ko humare panel sale nhe keye isleye hum ap ko koi warranty nhe de skte fir mane industry buying care me mail ke or phone per baat ke to reply aaya ke humare police ke hesab se hum kuch nhe kar skte ap within 7 days me humko btana chaiye tha
Sir pls btaye warranty kha se melagi
Sir pls btaye warranty kha se melagi
damged
63%
Complaints
677
Pending
13
Resolved
419
Khasra No. 401, 402, 1st Floor, Ghitorni, Delhi, Delhi, India - 110030
We would like to inform you that we will take back your product and either replace/refund you only under the following circumstances
a. The product that you received was damaged and/or in an unusable condition
b. The wrong product was sent to you by mistake.
And as we can check you receive the product on 27 may & on 12 June you have registered a complaint that you receive the product in damage condition almost after 13 to 15 days.So, it is quite not possible for us to give you a replacement or refund for the same.