[Resolved] IndustryBuying.com — Unable to ship products | |||||
1.Product Pye PYE-906 Combination Plier (Length 155 mm) against order ID 530410 dated 19-Mar-216 was shipped on 30-Mar-2016 but I had already made cancellation request on 27-March-2016 as there was delay in shipping and since then I am constant asking to arrange the reverse shipping so that I can receive my refund but no action as been taken on the same. 2. Product Dynel 12W LED Torch against order ID 531161 dated 31-Mar-2016 is still pending to be shipped and there is no update on the same by the customer care over phone or even by mail even after 15 days. 3. Product Jonson Tapes PVC Insulation Tape [1(W) inch x 0.125(Thickness) mm x 10(L) mtr ] against order ID 572815 dated 08/04/2016 is still pending to be hipped even after 7 days. I want the orders to be cancelled and refunded. There has been no response from customer care at[protected] or to the e-mails marked at [protected]@industrybuying.com Was this information helpful? | |||||
Aug 9, 2021 Complaint marked as Resolved IndustryBuying.com customer support has been notified about the posted complaint. | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
677
Pending
13
Resolved
419
Khasra No. 401, 402, 1st Floor, Ghitorni, Delhi, Delhi, India - 110030
We regret for the inconvenience caused to you.
We would like to inform you that for your 1st order 530410. We have arranged the reverse pick up & once the product reached us we will initiate the refund for the same.
Product Dynel 12W LED Torch against order ID 531161. We have initiate the refund for the same & within 24-48 hours it will be done from our side.
Product Jonson Tapes PVC Insulation Tape against order ID 572815 is already delivered to you.
Thanks for your patience and support in this regards.
Regards,
Team IB