[Resolved] IndustryBuying.com — What action should suppose to take ur company either to send me correct product or return rs 5699 | |||||
Hello, sir, i am nilakanth deshpande from buldhana maharashtra. On date i received the package good on the name of ambay welding machine. A r 200t qty 1 cost 5699 rs on 13.10.2016, Invoice. Iewooo121056, Shipment. Ibw[protected]. Order1125280 Mr abhishek singh is the contact and responsible person from ur company to sort out this issue. I made the mail as well on phone call also i told this matter since the day i received the wrong goods inside the packet. Now it is a question for me that how many days i shall wait. Now i am making a call to mr abhishek but even i am not getting any answer. I am not that much smart enough to follow this internet hectic processes. It's a simple matter what action ur company is going to take. Either u take this wrong goods packet back and return me rs 5699. Or send me the correct product that is welding machine. And this much time taken for this simple issue makes the question in my mind whether further orders to place or not because it's a question of one customer to ur company. I want simple solution instead of a legal lawful way. Please take it serious because it's already too late not for me but ur company. My no [protected] Thank u. Was this information helpful? | |||||
Jan 1, 2017 Complaint marked as Resolved IndustryBuying.com customer support has been notified about the posted complaint. Verified Support Dec 01, 2016 IndustryBuying.com Customer Care's response Dear Customer, we regret for the inconvenience caused to you. Kindly be informed that we have escalated your complaint to our concerned department. We're working real hard to sort out this issue as soon as possible and shall update you on this concern at the earliest. Your patience & support is highly appreciated.Regards, Team IB | |||||
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