[Resolved] IndustryBuying.com — Molykote 1000

SK DEWAN

from Mohali, Punjab

Address:	Panchkula, Haryana, 134109
Website:	Non delivery of product after taking money and then regret

We placed an order no 869159 for molykote 1000 about 12-15 days back and money was paid through credit card.

Today we received a regret from industrybuying that product cannot be supplied. This kind of acts are being done knowingly in order to utilize customers money without any interest.

We don't have any idea that how many customers are cheated like us. Why government is not asking such type of fraudulent companies that how much money they make by utilizing customers money.

Regards

Rakesh mantrao
Director
Contour cnc products pvt ltd
17, ind phase 1, panchkula

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Sep 23, 2016

Complaint marked as Resolved

IndustryBuying.com customer support has been notified about the posted complaint.

Verified Support

Aug 20, 2016

IndustryBuying.com Customer Care's response Dear Customer,

Please accept our sincere apology for not being able to satisfy your requirement.
We're writing to let you that product availability is governed by vendors. So, if sometime vendor doesn't have it we have to cancel order but we are trying to seal all the loopholes in our system & also working on system where product will automatically become out of stock based on vendor input.
Regarding to your order we have also initiate the refund from our side. You will get the refunded amount within 2 business days. Thank you for our patience and support.

Regards,
Team IB