[Resolved]  Infibeam — ccavenue - hold my fund and not giving back either my client or me

Ccavenue is one of best fraud company, nobody is responsible for the transactions.

I have received money from my client and they have held my money giving a new date for every time I call their customer care. The guy named Mr. Prajan Shetty from the risk department is making us fool since last 10-15 days. Every time we call them, he came up with a new reason to hold money.

Even they are not returning money to my client or to us. He is lying all time saying the bank is asking which bank works at 10 PM.

I think they have used our money and don't have money to give us bank.

I want immediate action on this or I will go to consumer court.
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Oct 3, 2019
Complaint marked as Resolved 
Infibeam customer support has been notified about the posted complaint.
Verified Support
Aug 13, 2019
Infibeam Customer Care's response
Dear Customer,

Greetings from Infibeam.com!

Firstly, we apologise for the inconvenience caused to you. In regards to your complaint, we request you to write on below given email id for faster resolution.

[protected]@ccavenue.com, [protected]@infibeam.net

Thanks & Regards,
Team Infibeam.com
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