| Address: | Chennai | | Website: | www.croma.com |
I'm Rajesh Kumar
Company Name - Tata NEU App.
Issue - I ordered the below mentioned Air Cooler from Tata NEU App through Croma Online store owned by Tata Enterprise on 7-4-2024 I paid Rs 8191 via Credit Card, the app mentioned that the product will be delivered on or before 8 pm on 8-4-2024, I still did not recieve the product, but in the Tata Neu App it says product delivered on 8-4-2024, but I have not received the product nor received any phone call from croma or the courier company. When I contacted the croma customer support they said they will get back to me but no one from croma contacted me. I feel cheated, when I checked the reviews for the croma online store I found many customers also got cheated the same way I was cheated, payment done but no product delivered nor any refund given. This seems like an organised fraud that needs to be stopped immediately. Please Take action and ensure I get my refund and compensation for the mental Agony
Product Name Symphony Diet 35 T 35 Litres Room Air Cooler. ( ACOTO268)
Order, White.
Order No TC[protected]
Date of Purchase 7-4-2024
Complaint No C[protected] C[protected]
C[protected]
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E-commerce Website Url
www.croma.com
Tracking Website
https://www.croma.com/my-account/myOrderExpanded Was this information helpful? | 
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