[Resolved]  InFocus — Charging problem and auto restart

When i told to them that i need DOA letter so they denied to give it. As per company rule they have to provide me solution or give DOA letter so i can proceed for Refund or Replacement...

Dear Ramesh(ramesh odedara),

Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.

Regards,
Team Snapdeal

I got call from [protected] and told me that your refund has been approved...please provide bank A/C number...ATM number>CVV code but i have doubt so i did not provide any information ...Is this number from snapdeal or consumer compaint forum???

very nicely done or else your account would have been 0 as of now.

This hackers are finding new way for hacking for trasnfer of amount any one need bank account number and IFSC code other then that every thing is just that u r hacked.

be carefull next time

I bought Infocus M350 in Aug 2015, my phone suddenly restarting automatically every 20sec, please help me, how to solve this

I ordered in snapdeal the infocus mobile in jan 2016..Too bad according to charging ..i have given to repair for 3 times only for charging problem..but still after 2 to 3 months the same problem..it shown charging symbol when charger is connected, but it wont charged worst phone fr charging issue..what is this..feeling bad..we spend so much money..didnt completed even 2 yrs..3 tymes repair still facing same problem..👎..how can this charging problem solved???

Dear Mounika M,

Thanks for reaching out to us. We care about your grievance and would request you to share your concern in detail along with your order ID, complaint no. and contact information with us at [protected]@snapdeal.com so that we may assist you.

Regards,
Team Snapdeal